Virtual Phone number is basically a high-level call forwarding system that gets you national toll-free number. You can get toll-free or local number from more than 100 countries for your business. It helps in localizing and outsourcing the customer service system.
• Intelligent call routing: this system helps n auto-routing calls according to agent availability, time and location.
• Saves money: it helps in saving money as it allows businesses to outsource customer service facility from a location that requires no huge investment.
• Call analytics: using virtual numbers also gets analytical reports for all the incoming and outgoing calls. Such report helps in evaluating business performance and deciding future strategies.
It a totally automated system where customers are greet with pre-recorded IVR message. Customers than get the option to choose from various services and their calls get route to the accurate division of customer service. The phenomena of IVR numbers are easy to handle and you get the chance to receive calls from global customers while sitting in a local city.
We offer virtual services to a large number of customers from years. With us you can get options to choose virtual numbers from 100+ areas across the globe. Our services are less expensive from other virtual number service providers as we have minimized the installation cost for you. We have a great customer service team that will help you if you ever get stuck in any technical difficulties.
Our virtual call services are designed to support both the VoIP and PSTN calls. Setting up virtual number through us is much cheaper than any other providers offer in this city. We offer completely web based solution for virtual number where you will have the option to operate calls through software or browser. Our customers get the option to choose hosted services where they do not require investing much in setting up and owning the system network. We also offer complete analytical report facility with our virtual number services so that you can keep a track on your business communication process.